Business writing skills

Business writing incorporates many of the writing tasks that staff in both government organisations and the private sector commonly have to accomplish. Those tasks can be anything from emails to complex strategic plans. Therefore, it’s safe to say that no one escapes the onus of business writing in some form or other.

This course is suitable for all levels of staff and can be tailored to suit the needs of your organisation.

Types of writing covered in the course

  • strategic plans
  • team work plans
  • procedural manuals
  • tender documents
  • agendas of meetings
  • minutes of meetings
  • proposals
  • letters
  • emails

Expected outcomes

Participants will be able to:

  • define the audience
  • define the purpose of the document
  • properly plan their writing so that it has a logical structure
  • understand the difference between a letter and an email
  • marshal the necessary information—neither too much nor too little
  • organise their material into a document that has strong structure and integrity
  • understand the importance of layout and heading levels
  • edit the document
  • examine it from the reader’s point of view

Participants

Anyone who needs to produce plans, agendas, proposals, letters—for government and private sector organisations.

Program delivery

This course can be delivered over one or two days. Trainees become competent by working through a graded series of exercises.

Prerequisites

Participants are encouraged to bring with them a piece of writing that they have done already.