Managing workloads equips trainees with the skills and confidence to manage work priorities. Trainees learn and develop strategies that are essential for working productively. Managing workloads is aimed at all levels and can be tailored to meet the needs of staff across the organisation.
Topics covered in the course
- setting goals and identifying priorities
- how to identify time wasters
- when to refer tasks upwards
- balancing competing workloads
- identifying possible risks
- communication with colleagues
Expected outcomes
Participants will be able to:
- set goals and priorities, and plan the execution of those goals
- understand what it means to deliver quality work
- maximise their own potential
- get their work station under control
Participants
This course is suitable for all levels of staff and can be tailored to suit the needs of your organisation.
Program delivery
This course can be delivered over one or two days. Trainees become competent by working through a graded series of exercises.
All trainees receive course material including a purpose-written manual, which includes guides, tips, resources and information.
